ap Operations Coordinator

Abercrombie & Fitch

Full-time - Entry Level

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Operations Coordinator for Asset Protection (AP) at Abercrombie & Fitch is responsible for overseeing all administrative and program coordination for the global AP Field teams. This role involves managing communication related to new stores, expense management, and various AP-related needs. The coordinator will handle budgetary responsibilities for new store equipment, manage store guards and safe processes, and maintain a clearinghouse of AP-related information. Additionally, the position supports both virtual and in-person events for the AP department.

Responsibilities

• Coordinate all AP-specific activities for field personnel, including new hires, terminations, and promotions.
• Collaborate with IT on hardware setup, distribution setup, and access grants.
• Build onboarding schedules and maintain training materials.
• Manage personnel files, including performance documentation and accreditations.
• Support account management for all AP vehicles through a corporate provider.
• Maintain communication with AP's HR Business Partner and Recruiter.
• Send final-week termination and equipment checklists; complete system cleanup.
• Manage the field mentorship program.
• Support the expense management process, including processing flagged expense reports.
• Organize and coordinate AP meetings, including recurring calls and quarterly meetings, and manage the engagement budget.
• Manage the budget, installation, and inventory for new and existing store AP equipment, including contract security guards.
• Draft and process Purchase Orders (POs) and maintain relevant training materials.
• Resolve issues pre/post-open and manage safe processes for the global stores fleet.
• Build partnerships with Home Office Development, Store Communications, and Store Construction.
• Coordinate execution of annual AP Awareness Week and Safety Week materials.
• Participate in and support AP committees.
• Provide ad hoc support to AP field personnel for issue resolution.

Requirements

• 4-year degree or equivalent experience required
• 1-2 years of work experience within Asset Protection/Loss Prevention or equivalent required
• Working knowledge of Microsoft Office suite required
• Experience with AP-related hardware/equipment/systems preferred
• Event coordination experience preferred
• Experience with documentation-building software (e.g. Adobe, InDesign) required
• PO-writing experience preferred
• Effective verbal, written, and interpersonal communication skills
• Strong organizational skills with high attention to detail and accuracy
• Willingness to be flexible to changing demands and respond to feedback
• Ability to adapt and work in a fast-paced, structured environment
• Collaborative approach to working with cross-functional partners
• Passion for the A&F brands
• Ability to maintain confidentiality

Nice-to-haves

• Experience with AP-related hardware/equipment/systems
• Event coordination experience
• PO-writing experience

Benefits

• Incentive Bonus Program
• Paid Time Off and Work From Anywhere Flexibility
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Access to Carrot for parenthood support
• Access to Headspace for mental wellness
• 401(K) Savings Plan with Company Match
• Opportunities for Career Advancement