Apartment Community Manager - Market, Bond, & LIHTC

About the position

The Apartment Community Manager is responsible for overseeing the daily operations of an apartment community, ensuring compliance with regulations, managing staff, and maintaining a supportive environment for residents. This role involves implementing policies and procedures, managing budgets, and addressing resident concerns while providing exceptional customer service.

Responsibilities

• Hires, supervises, trains, and evaluates staff.
• Provides daily leadership for the team.
• Identifies appropriate contractors, defines scope of work, and obtains necessary bids.
• Performs property inspections to maintain curb appeal and assess maintenance issues.
• Oversees maintenance program including supervision, inspections, and monitoring work orders.
• Addresses resident concerns including property repairs, neighbor disagreements, and renewal agreements.
• Prepares annual budget, monthly variance reports, and processes invoices.
• Processes invoices in Yardi and submits for payment.
• Handles rent collection and prepares deposits using Yardi property management software.
• Creates a positive company culture.
• Provides daily/weekly/monthly reports as required by the Regional Manager.
• Advocates Risk Management initiatives for employee safety.

Requirements

• Minimum 3 years of property management experience, with at least 2 years in a supervisory position.
• Minimum 2 years of affordable housing experience.
• Tax Credit experience is a must.
• Yardi experience preferred.
• Clear understanding of General Ledgers and budgeting.
• Clear grasp of federal fair housing laws and applicable local housing provisions.
• Proficient in reading and writing English.
• Valid Driver's License.
• Ability to work effectively with common Microsoft software applications.
• Exceptional customer service abilities.
• Excellent problem solving, listening, and reasoning skills.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance