Apartment Community Manager

$52,000 - $66,000/Yr

Ici - Oxnard, CA

Full-time - Mid Level

Oxnard, CA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Apartment Community Manager is responsible for overseeing the daily operations of an apartment community in Ventura, CA. This role involves managing a team, ensuring high levels of customer service, and maintaining compliance with housing laws. The manager will also handle marketing, leasing, and maintenance activities to achieve the community's goals.

Responsibilities

• Market and lease available apartments in compliance with fair housing laws.
• Pre-lease units and maintain a waitlist of prospective residents.
• Provide high-level customer service and connect with residents.
• Collect and deposit rent, late fees, and deposits using Yardi software.
• Market available units daily on Craigslist and other approved sites.
• Screen and qualify prospective residents.
• Prepare vacant units for rental, including renovation oversight.
• Enter traffic, applications, leases, notices, and work orders into Yardi Voyager daily.
• Provide status updates and strategies to the Regional Manager for smooth operations.
• Maintain organized unit files including leases and communications.
• Bid and negotiate service contracts and manage vendor relationships.
• Perform necessary maintenance and ordinary repairs.
• Oversee general cleaning of the building and grounds.
• Manage property expenditures in accordance with budget.
• Respond to resident requests or complaints in a timely manner.
• Enforce community rules and report unusual resident behavior.

Requirements

• A minimum of four (4) years of multi-family property management experience.
• Working knowledge of property management and California local laws.
• Strong Microsoft Office and property management software skills, particularly Yardi Voyager and RealPage.
• Excellent problem-solving, multi-tasking, and organizational skills.
• Ability to empathize with residents and staff while enforcing community rules.
• Strong verbal and written communication skills.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions.

Nice-to-haves

• College degree is a plus.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance