Apartment Leasing Admin

$35,360 - $52,000/Yr

Intersolutions - Fort Washington, PA

Full-time - Entry Level

Fort Washington, PA

Administrative and Support Services

About the position

The Apartment Leasing Consultant position involves providing exceptional customer service to current and prospective residents, assisting them in the leasing process, and ensuring a smooth transition into their new homes. This role is crucial for retaining residents and managing leasing operations effectively.

Responsibilities

• Greet prospective residents and give tours while determining housing needs and preferences.
• Accurately prepare and assist new residents with all leasing paperwork, including lease move-in packets, applications, lease agreements, and employment and credit checks.
• Collect security deposits, rent, and any other charges associated with resident move-ins.
• Communicate all lease and community policies to new and current residents.
• Follow up with all leads and prospects that did not lease.
• Ensure apartments are move-in ready by inspecting and adding last-minute touches when appropriate.
• Seek out new residents with creative marketing techniques.
• Manage the lease renewal process.
• Respond timely to all calls, emails, and site visits.

Requirements

• Ability to communicate effectively both in writing and verbally.
• Basic computer knowledge including Microsoft Word, Outlook, Excel, and exposure to social media.
• Knowledge of leasing software such as Yardi, Blue Moon, Onesite, MRI, etc. is a plus.
• Ability to work weekends as required.

Nice-to-haves

• Previous backgrounds in real estate, retail, sales, leasing, hospitality, or customer service roles.

Benefits

• Paid industry training
• Career coaching
• Permanent placement opportunities