Apartment Leasing Agent

$37,440 - $41,600/Yr

Intersolutions - Redlands, CA

Full-time

Redlands, CA

Administrative and Support Services

About the position

The Apartment Leasing Agent position at InterSolutions involves engaging with prospective residents, providing exceptional customer service, and managing the leasing process in the multifamily housing industry. This role is ideal for individuals with a dynamic personality and a proactive approach, offering opportunities for career growth and development in residential property management.

Responsibilities

• Greet prospective residents and give tours while determining housing needs and preferences.
• Accurately prepare and assist new residents with all leasing paperwork, including lease move-in packets, applications, lease agreements, and employment and credit checks.
• Collect security deposits, rent, and any other charges associated with residents' moves.
• Communicate all lease and community policies to new and current residents.
• Follow up with all leads and prospects that did not lease.
• Ensure apartments are move-in ready by inspecting and adding last-minute touches when appropriate.
• Seek out new residents with creative marketing techniques.
• Manage the lease renewal process.
• Respond timely to all calls, emails, and site visits.

Requirements

• Previous experience in real estate, retail, sales, leasing, hospitality, or customer service roles.
• Ability to communicate effectively both in writing and verbally.
• Basic computer knowledge including Microsoft Word, Outlook, Excel, and exposure to social media.
• Knowledge of leasing software such as Yardi, Blue Moon, Onesite, MRI, etc. is a plus.
• Ability to work weekends as required.

Benefits

• Paid training
• Referral program