Apartment Leasing Agent

$33,280 - $37,440/Yr

Intersolutions - Brandon, FL

Full-time - Entry Level

Brandon, FL

Administrative and Support Services

About the position

The Apartment Leasing Agent position at InterSolutions involves providing exceptional customer service to current and prospective residents while assisting them in the leasing process. The role focuses on engaging with potential tenants, managing leasing paperwork, and ensuring apartments are ready for move-in. This entry-level position is ideal for individuals who enjoy working with people and are motivated to help others find their homes.

Responsibilities

• Greet prospective residents and give tours while determining housing needs and preferences.
• Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks).
• Collect security deposits, rent, and any other charges associated with resident move-ins.
• Communicate all lease and community policies to new and current residents.
• Follow up with all leads and prospects that did not lease.
• Ensure apartments are move-in ready by inspecting and adding last-minute touches when appropriate.
• Seek out new residents with creative marketing techniques.
• Manage the lease renewal process.
• Respond timely to all calls, emails, and site visits.

Requirements

• Customer service skills
• Ability to communicate effectively both in writing and verbally
• Basic computer knowledge including Microsoft Word, Outlook, and Excel
• Exposure to social media
• Knowledge of leasing software such as Yardi, Blue Moon, Onesite, MRI is a plus

Nice-to-haves

• Previous backgrounds in real estate, retail, sales, leasing, hospitality, or customer service roles
• Ability to engage with different personalities

Benefits

• Paid training
• Career coaching
• Permanent placement opportunities