Apartment Leasing Assistant

$41,600 - $43,680/Yr

Intersolutions - Aurora, IL

Full-time

Aurora, IL

Administrative and Support Services

About the position

The Leasing Assistant position at InterSolutions involves providing exceptional customer service to current and prospective residents in the multifamily housing industry. This role is crucial for retaining residents and leasing apartments, requiring strong communication skills and a proactive approach to marketing and resident engagement.

Responsibilities

• Greet prospective residents and determine housing needs and preferences.
• Schedule tours for Licensee.
• Accurately prepare and assist new residents with all leasing paperwork, including lease move-in packets, applications, lease agreements, and employment and credit checks.
• Follow up with all leads and prospects that did not lease.
• Seek out new residents using creative marketing techniques.
• Respond timely to all calls, emails, and site visits.
• Communicate all lease and community policies to new and current residents.
• Ensure apartments are move-in ready by inspecting and adding last-minute touches when appropriate.

Requirements

• Ability to communicate effectively both in writing and verbally.
• Basic computer knowledge including Microsoft Word, Outlook, Excel, and exposure to social media.
• Knowledge of leasing software such as Yardi, Blue Moon, Onesite, MRI, etc. is a plus.
• Ability to work weekends as required.

Nice-to-haves

• Previous backgrounds in real estate, retail, sales, leasing, hospitality, or customer service roles.

Benefits

• Online hiring and interview process.
• Paid training.
• Career coaching.
• Permanent placement opportunities.
• Referral bonus for referring friends.