Apartment Leasing Associate

$37,440 - $43,680/Yr

McKinley - Ann Arbor, MI

posted 4 months ago

Full-time
Ann Arbor, MI
Support Activities for Transportation

About the position

McKinley has a wonderful opportunity for you! We are looking for a charismatic and customer-focused leader to join our team as an Apartment Leasing Associate in the Orlando, FL area! This position is with McKinley's Owned Residential division working only at apartment communities we own and operate as long-term assets. As an Apartment Leasing Associate, you will be responsible for providing current and prospective residents with the best possible customer service to retain residents and gain new residents. Your role will involve greeting customers, leading tours of the property, and contacting and following up on leads to ensure a flawless customer experience. You will handle incoming sales and communication through phone, email, and in person, assisting in the preparation of marketing materials, including newsletters, market surveys, and resident activities. In this position, you will utilize YARDI to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information about existing and future residents. Meeting sales goals and working as a team to ensure these goals are met is crucial. You will be expected to display a high level of integrity and professionalism in dealing with residents, prospects, employees, and outside contacts. Staying up to date with all promotions and leasing incentives is also part of your responsibilities. We work hard and fast, and we need you to keep up and support us in any way possible to produce excellence.

Responsibilities

  • Provide exceptional customer service to current and prospective residents.
  • Greet customers and lead tours of the property.
  • Contact and follow up on leads to ensure a flawless customer experience.
  • Handle incoming sales and communication via phone, email, and in person.
  • Assist in the preparation of marketing materials, including newsletters and market surveys.
  • Utilize YARDI to track availability and record leasing activities.
  • Manage resident and prospect data and capture demographic information.
  • Meet sales goals and collaborate with the team to ensure goals are met.
  • Stay updated with all promotions and leasing incentives.

Requirements

  • Customer service experience
  • Sales experience
  • Ability to meet sales goals
  • Self-confidence
  • Multitasking skills
  • Ability to build client relationships

Benefits

  • 401(k)
  • AD&D insurance
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance
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