Apartment Leasing Consultant

$37,440 - $41,600/Yr

Intersolutions - Fontana, CA

Full-time - Entry Level

Fontana, CA

101-250 employees

Administrative and Support Services

About the position

The Apartment Leasing Consultant at InterSolutions is responsible for providing exceptional customer service to current and prospective residents, ensuring a positive leasing experience. This role involves engaging with potential tenants, managing leasing paperwork, and maintaining communication regarding lease and community policies. The position is designed for enthusiastic individuals with a background in customer service, sales, or real estate, and offers opportunities for career growth within the multifamily housing sector.

Responsibilities

• Greet prospective residents and give tours while determining housing needs, preferences, and close leads
• Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks)
• Collect security deposits, rent, and any other charges associated with resident move-ins
• Communicate all lease and community policies to new and current residents
• Follow up with all leads and prospects that did not lease
• Ensure apartments are move-in ready by inspecting, and adding last-minute touches when appropriate
• Seek out new residents with creative marketing techniques
• Manage the lease renewal process
• Respond timely to all calls, emails, and site visits

Requirements

• Previous experience in real estate, retail, sales, leasing, hospitality, or customer service roles
• Ability to communicate effectively both in writing and verbally
• Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media
• Knowledge of leasing software a plus including Yardi, Blue Moon, Onesite, MRI, etc.
• Ability to work weekends as required

Benefits

• Paid training
• Career coaching
• Permanent placement opportunities
• Referral bonus