Appeals & Grievance Coordinator
Alignment Healthcare
479d•Remote
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About The Position
The Appeals & Grievance Coordinator plays a crucial role in managing member grievances and appeals within Alignment Health. This position is responsible for the receipt, investigation, and processing of grievances and appeals, ensuring compliance with company policies and CMS guidelines. The coordinator will engage with members to acknowledge their concerns, conduct thorough investigations, and maintain accurate documentation throughout the process. This role is essential in fostering positive relationships with members and ensuring their concerns are addressed effectively.
