Apple - Sunnyvale, CA
posted about 2 months ago
The AppleCare Business Operations team is seeking a dynamic and motivated Worldwide Demand Planner to join their ranks. This role is pivotal in managing demand forecasting and planning for a segment of the AppleCare business. The ideal candidate will leverage their business acumen, technical skills, project management expertise, and analytical capabilities to deliver timely and relevant demand forecasts. As a Worldwide Demand Planner, you will be responsible for analyzing large datasets, identifying significant trends, and adjusting forecasts to adapt to the ever-evolving demand landscape. This position requires confidence in collaborating with cross-functional teams and utilizing analytics to enhance forecasting methods. Effective communication of data analysis and forecast impacts to a diverse audience of internal customers is essential. The candidate should be a creative problem solver, passionate about developing and driving innovative processes and methods to ensure outstanding customer service. In this role, you will make sound planning decisions supported by thorough analysis and insights derived from data. The team will conduct root cause analyses and develop mitigation plans for any unexpected demand changes. You will collaborate with team members across various functions, including Engineering, Procurement, Channels, Readiness, Capacity Planning, and Supply Planning, to implement the most cost-effective supply chain solutions for AppleCare. Additionally, you will play a leadership role in standardizing deliverables and ensuring adherence to commitments, which is crucial for maintaining operational excellence.