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Apple - South Windsor, CT

posted about 2 months ago

Part-time,Full-time - Entry Level
South Windsor, CT
Computer and Electronic Product Manufacturing

About the position

As a Specialist at the Apple Store, you will play a crucial role in delivering an exceptional customer experience by understanding and addressing customers' needs. You will guide customers through their journey, from advising on products to setting up their new devices, while fostering a culture of inclusivity and teamwork. This position offers flexibility in work hours and the opportunity to develop skills in a dynamic retail environment.

Responsibilities

  • Uncover customers' needs and provide meaningful solutions.
  • Guide customers in selecting and setting up their new products.
  • Maintain visual merchandising standards in the store.
  • Assist team members in various roles as needed.
  • Stay informed about Apple products and initiatives to enhance customer interactions.

Requirements

  • Ability to learn new products and features quickly, especially Apple products.
  • Strong communication skills for engaging with customers and small groups.
  • Experience in delivering excellent customer service in various environments.
  • Demonstrated ability to contribute to an inclusive work environment.

Nice-to-haves

  • Passion for Apple products and eagerness to share that passion with others.
  • Strong people skills, being approachable, a good listener, and empathetic.

Benefits

  • Comprehensive medical and dental coverage.
  • Retirement benefits.
  • Discounted products and free services.
  • Reimbursement for certain educational expenses, including tuition.
  • Opportunity to participate in employee stock programs.
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