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Apple - Roseville, MN
posted about 2 months ago
Part-time,Full-time - Entry Level
Roseville, MN
Computer and Electronic Product Manufacturing
About the position
As a Specialist at the Apple Store, you will play a crucial role in delivering an exceptional customer experience by understanding and addressing customers' needs. You will be the first point of contact for customers, guiding them through their journey in the store, advising on products, and assisting with setup. This position emphasizes teamwork, inclusivity, and a passion for Apple products, with opportunities for personal and professional growth.
Responsibilities
- Uncover customers' needs and provide meaningful solutions.
- Guide customers through their shopping experience, advising and selling products.
- Assist in setting up new products for customers.
- Maintain visual merchandising standards in the store.
- Support team members in various roles as needed.
- Stay informed about Apple products and initiatives to enhance customer interactions.
Requirements
- Strong communication skills for engaging with customers and small groups.
- Ability to learn new products and features quickly, particularly Apple products.
- Experience in delivering excellent customer service in various environments.
- Strong people skills, being approachable, a good listener, and empathetic.
Nice-to-haves
- Interest in technology and passion for Apple products.
- Curiosity to learn and respect for diversity and inclusion in the workplace.
Benefits
- Comprehensive medical and dental coverage.
- Retirement benefits.
- Discounted products and free services.
- Reimbursement for certain educational expenses, including tuition.
- Opportunity to participate in employee stock programs and purchase Apple stock at a discount.
