Appliance and Refrigeration Repair Technician

$47,840 - $60,320/Yr

Sears - Brighton, CO

Full-time - Entry Level

Brighton, CO

General Merchandise Retailers

About the position

The Appliance and Refrigeration Repair Technician role at Sears Home Services involves diagnosing and repairing various home appliances, providing excellent customer service, and maintaining a well-organized work environment. Technicians will travel to customers' homes, ensuring high-quality repairs and customer satisfaction while enjoying a supportive work culture with opportunities for career advancement.

Responsibilities

• Drive to multiple customer's homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency.
• Deliver excellent customer experience that exceeds expectations consistently.
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
• Keep company truck well-maintained & organized, and help manage parts efficiently.
• Perform other duties as assigned.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Ability to follow directions and processes for quality workmanship.
• Proficient in using a smartphone, including for part ordering.
• Successfully pass a background & drug screen.
• Valid driver's license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs).
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder.
• Ability to drive automatic transmission vehicle.

Benefits

• Comprehensive set of medical, dental, and vision benefits with an employer-paid health care subsidy for dependent tier medical plan enrollment.
• 401k plan with employer match calculated on before-tax contributions, 100% on the first 3% of salary.
• Opportunities to earn additional performance bonuses & sales incentives throughout the year.
• Year-round work with cross-training opportunities.
• Best in class training program through Sears Technical Institute.
• Onboarding buddy and mentor technicians to help grow skills.
• Career advancement opportunities with an average tenure of over 12 years.
• Company vehicle, uniforms, specialty tools, mobile phone & industry-leading app provided.