Appliance and Refrigeration Repair Technician

$37,440 - $62,400/Yr

Sears - San Rafael, CA

Full-time - Entry Level

San Rafael, CA

General Merchandise Retailers

About the position

The Appliance and Refrigeration Repair Technician at Sears Home Services is responsible for diagnosing and repairing a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves. This role emphasizes problem-solving, customer service, and technical skills, providing technicians with opportunities for additional earnings through performance bonuses and sales incentives. Technicians will receive expert training and mentoring to enhance their skills and career advancement opportunities.

Responsibilities

• Drive to multiple customer's homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency.
• Deliver excellent customer experience that exceeds expectations consistently.
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
• Keep company truck well-maintained & organized, and help manage parts efficiently.
• Perform other duties as assigned.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Ability to follow directions and processes for quality workmanship.
• Ability to use a smartphone, including use for part ordering.
• Successfully pass a background & drug screen.
• Valid driver's license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English.

Nice-to-haves

• 1 - 2 years of experience in appliance repair.

Benefits

• Health insurance
• Dental insurance
• Dependent health insurance coverage
• Vision insurance
• 401(k) matching
• Tools provided