A&E Factory Services - Shawnee, KS
posted about 2 months ago
As an Appliance and Refrigeration Repair Technician at Sears Home Services, you will play a crucial role in diagnosing and repairing a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves. This position is ideal for individuals who enjoy solving problems and helping others, as each repair presents a unique challenge and the opportunity to provide valuable service to homeowners. You will be on the move, visiting multiple customers' homes daily, which adds variety to your workday and allows you to engage directly with clients, ensuring their appliances are functioning optimally. In this role, you will be responsible for delivering an excellent customer experience that consistently exceeds expectations. You will diagnose issues with appliances and provide value-added solutions that enhance the comfort and cleanliness of customers' homes. Maintaining the company truck in an organized and well-maintained condition is also part of your responsibilities, along with managing parts efficiently to ensure timely repairs. You will be expected to perform other duties as assigned, contributing to the overall success of the team. Sears Home Services offers a comprehensive training program through the Sears Technical Institute, which has trained tens of thousands of technicians over the past 60 years. You will also benefit from peer mentoring, with an onboarding buddy to help you grow your skills. The company values career advancement, providing numerous opportunities for cross-training and professional growth, with an average tenure of over 12 years among employees.