Appliance Delivery Helper

About the position

As an Appliance Delivery Helper, also known as a Deliver Experience Cadet, you will assist with the delivery, installation, repair, and haul-away of appliances and consumer electronics. This role involves various order fulfillment duties, ensuring a seamless client experience while managing the logistics of appliance delivery and installation.

Responsibilities

• Attend to appointments individually or lead a two-person crew up to 30% of the time, completing basic complexity installation and repair of home theater equipment and appliances.
• Determine the best way to bring major appliances into homes and final locations, including measuring and protecting areas in route, deciding if any doors in the home need to be detached or fixtures moved.
• Remove and re-install doors and panels as necessary.
• Provide a seamless client experience by advising on product placement, services, and other content.
• Manage inventory and vehicle maintenance in partnership with other team members.
• Process paperwork and payment, provide feedback to the store teams, and complete in-store repairs.

Requirements

• 6 months of consumer electronics or large product delivery experience.
• State/local licensing as required.
• Current, valid driver's license.
• Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents).
• Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly, or lift with or without reasonable accommodation.
• Be at least 21 years old.
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired.

Nice-to-haves

• Leadership, decision making, written and verbal communication, and client relations skills.

Benefits

• Competitive pay
• Generous employee discount
• Physical and mental well-being support