Appliance Repair Technician

$60,000 - $100,000/Yr

Kerenza Appliance - Oakland, CA

Full-time - Entry Level

Oakland, CA

About the position

Kerenza Appliance Repair is seeking a full-time Appliance Repair Technician to join their team. This role is essential for providing high-quality and efficient repair services for major residential appliances. The technician will be responsible for diagnosing and repairing appliances, ensuring excellent customer service, and maintaining company standards. The position offers opportunities for growth and higher earning potential after a proven track record.

Responsibilities

• Provide knowledgeable, courteous, and professional customer service.
• Accurately diagnose and repair major brands of kitchen and laundry appliances in customers' homes.
• Read, understand, and navigate through information presented in schematics and diagrams.
• Research and specify parts needed for repairs.
• Provide cost estimates for repairs/installations and collect payment from customers for work performed.
• Ensure the efficient use of materials and keep company vehicle and equipment properly serviced.
• Complete invoices, daily route sheets, and weekly reports as required.
• Perform other duties as needed, which may include cross-training in related positions.

Requirements

• High school diploma or GED.
• Valid Driver's License with a clean record.
• 1 year of automotive diagnostics experience.
• Mechanical knowledge and aptitude.
• Proficiency to navigate tablet-based technology.
• Ability to safely lift up to 50 pounds on a repetitive basis and up to 100 pounds occasionally without assistance.
• Must be able to pass background and drug test.

Nice-to-haves

• EPA Certification (not mandatory)
• Proven communication skills with supervisors, employees, and customers.

Benefits

• Health Insurance Plan
• Retirement Plan
• Paid Holidays
• Paid Time Off
• Take-home Service Vehicle
• Gas Card
• Tablet with Data Plan
• Uniforms and Inventories Supplied
• Ongoing Paid Training
• No Nights or Weekends and No On-Call Shifts
• Mostly indoor, climate-controlled work environments