Application Analyst II - Epic Inpatient Clinical Documentation (Tempo) - Hybrid, Greensboro, NC

About the position

The Epic Inpatient Clinical Documentation Application Analyst will be primarily responsible for enhancing, maintaining, and supporting the Epic Inpatient Clinical Documentation module. The Inpatient Clinical Documentation analyst will perform in-depth analysis of patient and staff workflows and provide informed recommendations and solutions that meet the business requirements of the organization with a focus on improvements in patient experience.

Responsibilities

• Thorough understanding Epic Inpatient workflows
• Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization's clinical and business needs when building and implementing the system.
• Maintains knowledge of new technical concepts and solutions and their application to healthcare. Assists with implementation and support of third-party systems.
• Performs in-depth analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions.
• Involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
• Understands and translates the business/clinical functionality into system configuration and workflow validations.
• Plans, prepares, and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing.
• Documents test results, design, change control, system problems, and internal procedures according to departmental standards.
• Provides technical application support, triage, and troubleshooting for complex applications. Participates in on-call coverage for off-hours and application validation during scheduled downtimes. Monitors the systems for data quality, efficiency, operation, and data integrity and appropriately escalates issues/problems.
• Provides the necessary experience and knowledge to ensure all aspects of the application integrate with the other cross functional applications utilized by the organization.

Requirements

• Bachelor's degree preferred with 3 years' experience in relevant field, or Associate's degree with 8 years' experience in relevant field, or high school diploma with 13 years' experience in relevant field.
• Certification in Epic Inpatient Clinical Documentation
• Proven experience in Clinical Documentation build, application support, triage, and troubleshooting for application.

Nice-to-haves

• Certification in Epic Stork or Epic Inpatient Orders
• Strong working knowledge of hospital /clinical and/or business workflows.