Application Analyst III - Full Time - Days

$88,000 - $141,000/Yr

Valley Health System - Utica, NY

Full-time - Mid Level

Utica, NY

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Application Analyst III (Senior) is responsible for the design, build/configuration, testing, validation, documentation, and ongoing support of various software applications within the healthcare sector. This role involves collaboration with clinical and business owners to provide IT solutions that meet their needs, as well as mentoring and training less experienced analysts.

Responsibilities

• Design, build/configuration, testing, validation, documentation, and ongoing support for healthcare applications.
• Lead in the planning, design, development, and testing of new applications and enhancements to existing applications.
• Mentor, coach, train, and/or lead a subordinate group.
• Investigate, recommend solutions, and implement processes to reduce issues.
• Coordinate increasingly complex individual projects or work streams within the defined project scope.
• Complete tasks based on clearly defined project milestones and support requirements.
• Expand or modify systems to serve new purposes or improve workflows.
• Review and analyze system and performance indicators to locate problems and correct errors.
• Escalate problems and issues to appropriate staff for timely resolution.
• Participate in version upgrades to keep applications and users current.
• Coordinate projects, schedule, and facilitate meetings to complete assignments.
• Maintain records for change requests and training for changes.
• Regularly attend change control committee meetings.
• Support end user engagement, intentional design, and workflow control with clinical disciplines.
• Provide technical and functional analyst support.
• Share knowledge and skills with other IT support staff to promote a collective knowledge base.
• Seek out learning opportunities from co-workers.
• Maintain technical skills in line with current industry standards and certifications.
• Participate in continuing education, seminars/conferences, and networking with IT professionals.
• Be flexible and available for on-call duty after hours.
• Perform other duties as required.

Requirements

• Bachelor's degree in Information Services, a related field, or equivalent experience.
• 5 years of experience in IT or an analytical clinical discipline.
• Proficient in Microsoft Office or similar applications.
• Excellent communication (verbal and written), analytical, team, and time management skills.
• Ability to exercise tact and good interpersonal skills.
• Demonstrated ability to complete projects independently and solve complex problems.
• Demonstrated understanding of healthcare organizations, ancillary systems, and health system operations.

Nice-to-haves

• 3+ years of healthcare/clinical experience.