APPLICATION ANALYST IT - LEVEL (EPIC - Grand Central - HIM - Revenue Cycle)

Methodist Hospitals - Merrillville, IN

Full-time

Merrillville, IN

Hospitals

About the position

The Application Analyst IT position focuses on developing, analyzing, maintaining, and implementing the Epic EMR system software within a healthcare organization. The role involves collaborating with various teams to ensure system reliability and functionality, while also providing support and training for users.

Responsibilities

• Analyze and prioritize requests for system changes/enhancements, including requirements gathering.
• Identify potential problem areas and recommend processes and/or system improvements.
• Assure proper change control and documentation for upgrades and system modifications.
• Effectively work as a team member to ensure quality of integration across system applications.
• Investigate user problems and needs, identify their source, determine/implement solutions and document resolutions for future reference.
• Document system and business requirements and create test plans and scripts for system and user acceptance testing.
• Participate in the development, implementation, and testing of application software, specifically those that interact with the Epic system.
• Provide guidance and support for ongoing training and participate in the development and implementation of training materials.

Requirements

• Associates degree in Information Technology, Information Systems, or a closely related field required.
• Bachelor's degree in Information Technology, Information Systems, or a closely related field preferred.
• 1 year experience in Healthcare Informatics preferred.
• Prior experience or proficiency with EPIC application software is preferred.
• Must achieve EPIC proficiency within the first six (6) months of hire date.

Nice-to-haves

• Knowledge of hardware and software applications.
• Ability to mentor, train, and teach others.
• Demonstrates courteous, kind, caring, and compassionate behavior.