Application Analyst - Revenue Cycle

About the position

The Application Analyst-Revenue Cycle is responsible for interfacing with the stakeholders of the revenue cycle to understand, define, and translate business requirements into functional applications through cooperation with the Electronic Medical Records (EMR) host. This position will provide analytical, functional support and facilitation in the maintenance of software applications, working collaboratively with end users, technical analysts, and vendors to resolve problems in software applications. Researches routine to moderately complex application problems, develops solutions, conducts test cases and solicits support from technical application staff or vendors in order to facilitate issue resolution. Performs pre-install testing of new releases of applications/interfaces; reviews data and file layout structure; facilitates updates to file maintenance tables and profiles; and provides training and guidance to user clients in utilization of new internal business processes, systems or applications. The Application Analyst serves as a resource on technical issues, data analysis, report generation, and is the most knowledgeable in the applications of their assigned area. This position will manage the transfer, reconciling, and troubleshooting with regards to the billing processes for claims, electronic remittance files, statements, outside vendor charges, and resolves assigned work queues in a timely manner.

Responsibilities

• Interface with stakeholders of the revenue cycle to understand and translate business requirements into functional applications.
• Provide analytical and functional support in the maintenance of software applications.
• Collaborate with end users, technical analysts, and vendors to resolve software application problems.
• Research routine to moderately complex application problems and develop solutions.
• Conduct test cases and solicit support from technical application staff or vendors.
• Perform pre-install testing of new releases of applications/interfaces.
• Review data and file layout structure.
• Facilitate updates to file maintenance tables and profiles.
• Provide training and guidance to user clients on new internal business processes, systems, or applications.
• Manage the transfer, reconciling, and troubleshooting of billing processes for claims and electronic remittance files.

Requirements

• Epic Certification/Proficiency preferred in Resolute Hospital Billing Administration, Resolute Professional Billing Administration, HIM Hospital Coding, Home Health Revenue Cycle, or Grand Central.
• Minimum of four years in either acute care, skilled nursing, or professional billing experience required.
• Proficiency with Microsoft Office Windows based applications, with intermediate ability in Word, Excel, and Access preferred.
• Understanding of Medicare, Medi-Cal, and Third-Party Payer requirements required.
• Previous experience with an Epic build, testing, install, troubleshooting, and support at a healthcare organization.
• Thorough understanding and experience in one or more software applications.
• Ability to apply regulatory requirements to software functionality.

Nice-to-haves

• Ability to lead meetings, prioritize and resolve conflicts, maintain issue lists, and manage a project plan.
• Strong analytical skills with an excellent ability to analyze and facilitate application and system issues.
• Effective interpersonal and relationship-building skills.
• Ability to generate reports from the applicable system.
• Excellent written and oral communication, follow up, and report presentation skills.
• Capable of working in a fast-paced environment with frequent interruptions and minimal supervision.
• Excellent organizational skills and ability to reprioritize work as needed.
• Highly self-motivated, self-directed, and attentive to detail.
• Ability and interest to learn the software and increase knowledge over time.
• Enjoys helping others learn and adopt usage of the application.