Application Delivery Services Solutions Engineer

Bank of America - Plano, TX

Full-time - Senior

Plano, TX

Credit Intermediation and Related Activities

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards, and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks, and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement. Specific focus for this engineering position is Application Data Controller (ADC) driving the Life Cycle Management program. This position will in addition require level 3 on-call support for high severity impacting incidents and will create and facilitate delivery of technical solutions for application delivery services by developing playbooks, low-level designs, and deployment engineering work orders.

Responsibilities

• Provide technical leadership and delivery strategy for Application Delivery Services to align business requirements to technical solutions to improve availability, functionality, and security.
• Work with lines of business to translate/align business requirements for delivery of the ADS services.
• Analyze and understand a variety of existing and emerging business requirements, interface with technology engagement teams as a fully seasoned and proficient traffic management solutions engineer, in providing best in class application load balancing solutions that align to meet business and technology requirements.
• Analyze and understand a variety of existing and emerging business requirements, interface with technology engagement teams as a fully seasoned and proficient traffic management solutions engineer, in providing best in class automation solutions that align to meet business and technology requirements.
• Manage multiple technical project engagements requiring the ability to be a team player who can also work independently in managing to multiple deadlines, priorities, and diverse set of applications and requirements.
• Demonstrate strong engineering mindset with polished collaboration, written, and communication skills and a proven track record interacting with various levels of management, clients, and technical team members in delivering technical traffic management solutions.
• Develop and optimize F5 rules.

Requirements

• 7+ years of experience as a technical SME.
• 5+ years of infrastructure engineering hands-on experience with F5 Networks products (LTM/GTM/ASM/AFM/SSLO).
• 3+ years' experience developing, optimizing, integration/testing, troubleshooting F5 complex rules.
• 3+ years of experience with VMWare/Avi Networks experience.
• 5+ years working in conjunction with products and services such as DNS, Load Balancing.
• 3+ years of experience with F5 DNS Express.
• 3+ years' experience in Inventory Management.
• Experience with other equivalent Application Delivery Controllers such as Avi Networks, Citrix, etc.
• Strong understanding of general network technologies (e.g., TCP/IP networking, SSL, Firewall, Proxy, Load Balancing).
• Deep knowledge of diverse networking devices like Routing, Switching, Firewalls, WAF.
• F5 TMSH Experience and Knowledge.
• Experience with routing solutions such as BGP setup for Anycast based Infrastructure Services.

Nice-to-haves

• Linux OS Experience.
• VMWare, Azure, Terraform/Cloud formation experience.
• Understanding of Cloud services and SDN.
• Deep understanding of diverse set of networked applications and terms requiring application traffic management solutions, including HTTP, HTTPS, SSH, FTP, DNS, NTP, ANYCAST services, NAT, WAF, Firewalls, Routing, Switching, etc.
• Programming with Python Experience.

Benefits

• Competitive benefits to support physical, emotional, and financial well-being.