Bank of America - Charlotte, NC

posted 3 months ago

Full-time - Mid Level
Charlotte, NC
Credit Intermediation and Related Activities

About the position

At Bank of America, we are committed to helping make financial lives better through the power of every connection. This position is focused on the design and implementation of tools and services within a technical domain that align with our business strategies, adhering to architectural governance, standards, and policies. The role involves creating infrastructure tools and their integration as a service, facilitating the deployment of technical solutions by developing templates, playbooks, and automation used during implementation. We are looking for someone who can identify opportunities to improve efficiency in the implementation and maintenance of tools and services, while fostering a culture of innovation and continuous improvement. The specific focus for this engineering position is on the Application Data Controller (ADC), driving the Life Cycle Management program. The role requires providing level 3 on-call support for high-severity incidents and creating and facilitating the delivery of technical solutions for application delivery services. This includes developing playbooks, low-level designs, and deployment engineering work orders. The ideal candidate will be a senior-level engineer capable of providing technical leadership and delivery strategy for Application Delivery Services, ensuring alignment between business requirements and technical solutions to enhance availability, functionality, and security. In this dynamic position, the candidate will manage multiple technical project engagements, requiring strong collaboration, written, and communication skills. The role demands a proven track record of interacting with various levels of management, clients, and technical team members to deliver effective traffic management solutions. The candidate will also be responsible for the development and optimization of F5 rules, ensuring that our application delivery services meet the highest standards of performance and reliability.

Responsibilities

  • Provide technical leadership and delivery strategy for Application Delivery Services.
  • Align business requirements with technical solutions to improve availability, functionality, and security.
  • Analyze and understand existing and emerging business requirements for delivery of ADS services.
  • Interface with technology engagement teams to provide best-in-class application load balancing solutions.
  • Manage multiple technical project engagements, demonstrating the ability to work independently and as a team player.
  • Develop playbooks, low-level designs, and deployment engineering work orders for technical solutions.
  • Provide level 3 on-call support for high-severity incidents.

Requirements

  • 7+ years of experience as a technical Subject Matter Expert (SME).
  • 5+ years of hands-on experience with F5 Networks products (LTM/GTM/ASM/AFM/SSLO).
  • 3+ years of experience developing, optimizing, integrating/testing, and troubleshooting complex F5 rules.
  • 3+ years of experience with VMWare/Avi Networks.
  • 5+ years of experience with DNS and Load Balancing products and services.
  • 3+ years of experience with F5 DNS Express.
  • 3+ years of experience in Inventory Management.
  • Strong understanding of general network technologies (e.g., TCP/IP networking, SSL, Firewall, Proxy, Load Balancing).
  • Deep knowledge of diverse networking devices like Routing, Switching, Firewalls, WAF.
  • Experience with routing solutions such as BGP setup for Anycast based Infrastructure Services.

Nice-to-haves

  • Linux OS Experience.
  • Experience with VMWare, Azure, Terraform/Cloud formation.
  • Understanding of Cloud services and Software Defined Networking (SDN).
  • Deep understanding of networked applications and terms requiring application traffic management solutions, including HTTP, HTTPS, SSH, FTP, DNS, NTP, ANYCAST services, NAT, WAF, Firewalls, Routing, Switching.
  • Programming experience with Python.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • Flexible work arrangements to support work-life balance.
  • Diversity and inclusion initiatives to create a supportive workplace.
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