Application Developer IV - Remote

$100,000 - $110,000/Yr

Ryder - Austin, TX

Full-time - Mid Level

Remote - Austin, TX

Rental and Leasing Services

About the position

The Application Developer IV will play a crucial role in supporting all phases of the Agile software development lifecycle. This includes gathering and analyzing user requirements, developing and testing code, responding to outages, and creating application system models. The position requires a strong focus on designing and developing enterprise-level software programs while maintaining and recommending software improvements to ensure optimal functionality and performance. In this role, the developer will be responsible for testing applications using various strategies such as Unit Testing, Integration Testing, System Testing, and Smoke Testing to ensure that all components function correctly before handing off the build to the Quality Assurance (QA) team. Additionally, the developer will provide 24x7 on-call support for Severity 1 issues, managing Service Level Agreements (SLAs) for Severity 2 and 3 support tickets, and adopting a root-cause/corrective action mindset. Collaboration with the Product Owner to groom backlogs and provide capabilities is also a key aspect of this position. The developer will be expected to develop, document, and maintain technical specifications and design documentation, including solution diagrams, flowcharts, checklists, migration plans, and core solution documentation for future reference. Comprehensive support to internal customers and peers is essential to resolve outstanding problems and issues. Monitoring application health by establishing dashboards and alerts is also part of the responsibilities, along with performing other duties as assigned. The ability to present solutions in a manner that is understandable to both business and IT stakeholders is crucial.

Responsibilities

• Design and develop enterprise-level software programs.
• Maintain and recommend software improvements to ensure strong functionality and optimization.
• Test the application using various testing strategies like Unit Testing, Integration Testing, System Testing, and Smoke Testing to ensure everything works before handing off build to the QA Team.
• Support defect resolution from user and QA testing.
• Provide 24x7 on-call support for Severity 1 issues, per duty roster with a root-cause/corrective action mindset.
• Manage Service Level Agreements (SLAs) for Severity 2 and 3 support tickets.
• Work with Product Owner to groom backlogs and provide capability.
• Develop, document, and maintain technical specifications and design documentation; including solution diagrams, flowcharts, checklists, migration plans, and core solution documentation for posterity.
• Provide comprehensive support to internal customers and peers to achieve resolution to outstanding problems and/or issues.
• Monitor application health by establishing dashboards and alerts.
• Perform other duties as assigned.

Requirements

• Bachelor's degree required in Computer Engineering or related field.
• Master's degree preferred in Computer Science or related field.
• Three (3) years or more Transportation Management and/or Distribution Management Technology preferred.
• Seven (7) years or more Software Development required.
• Strong knowledge in .net, SQL, and Azure solutions.
• Knowledge of Service Fabric.

Nice-to-haves

• Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to problem solve and make decisions.
• Have a command of computer languages to write and update computer programs, including the ability to debug and test programs.
• Ability to be comfortable and effective with issues that lack clarity, structure or certainty.
• Strong verbal and written communication skills.
• Ability to document and maintain technical specifications.
• Possess a high degree of initiative.

Benefits

• Comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax-advantaged 401(k) retirement savings plan.