Ryder - Richmond, VA
posted 4 months ago
The Application Developer IV will play a crucial role in supporting all phases of the Agile software development lifecycle. This includes gathering and analyzing user requirements, developing and testing code, responding to outages, and creating application system models. The position requires a strong focus on designing and developing enterprise-level software programs while maintaining and recommending software improvements to ensure optimal functionality and performance. In this role, the developer will be responsible for testing applications using various strategies such as Unit Testing, Integration Testing, System Testing, and Smoke Testing to ensure that all components function correctly before handing off the build to the Quality Assurance (QA) team. Additionally, the developer will provide 24x7 on-call support for Severity 1 issues, adhering to a duty roster and maintaining a root-cause/corrective action mindset. Managing Service Level Agreements (SLAs) for Severity 2 and 3 support tickets is also a key responsibility. Collaboration with the Product Owner to groom backlogs and provide capabilities is essential for the success of the projects. The position requires strong knowledge in .NET, SQL, and Azure solutions, as well as familiarity with Service Fabric. The developer will also be tasked with developing, documenting, and maintaining technical specifications and design documentation, which includes solution diagrams, flowcharts, checklists, migration plans, and core solution documentation for future reference. Comprehensive support to internal customers and peers is expected to resolve outstanding problems and issues effectively. Monitoring application health by establishing dashboards and alerts is another critical function of this role. The ideal candidate will possess the ability to lay out solutions in a manner that is comprehensible to both business and IT stakeholders. This role demands strong analytical skills, the ability to detect patterns, brainstorm, interpret data, and integrate new information to solve problems and make informed decisions. The developer must be comfortable and effective in dealing with issues that lack clarity, structure, or certainty, and should have strong verbal and written communication skills to document and maintain technical specifications. A high degree of initiative is also essential for success in this position.