Ryder - Boston, MA
posted 4 months ago
The Application Developer IV is a critical role within our organization, responsible for supporting all phases of the Agile software development lifecycle. This includes gathering and analyzing user requirements, developing and testing code, responding to outages, and creating application system models. The ideal candidate will design and develop enterprise-level software programs while maintaining and recommending software improvements to ensure strong functionality and optimization. In this position, you will be expected to test applications using various strategies such as Unit Testing, Integration Testing, System Testing, and Smoke Testing to ensure everything functions correctly before handing off builds to the QA Team. You will also provide 24x7 on-call support for Severity 1 issues, managing Service Level Agreements (SLAs) for Severity 2 and 3 support tickets. Collaboration with the Product Owner to groom backlogs and provide capabilities is essential. A strong knowledge of .NET, SQL, and Azure solutions is required, along with familiarity with Service Fabric. Additional responsibilities include developing, documenting, and maintaining technical specifications and design documentation, which encompasses solution diagrams, flowcharts, checklists, migration plans, and core solution documentation for posterity. You will provide comprehensive support to internal customers and peers to resolve outstanding problems and issues, and monitor application health by establishing dashboards and alerts. The ability to lay out solutions in a manner that both business and IT can follow is crucial for success in this role.