Application Developer - Salesforce Marketing Cloud

Highmark Health - Springfield, IL

Full-time - Mid Level

Springfield, IL

Insurance Carriers and Related Activities

About the position

We are seeking a talented and experienced Salesforce Marketing Cloud Developer to join our growing team. As a Mid-Level Salesforce Marketing Cloud Developer, you will be responsible for designing, developing, and implementing complex marketing automation solutions within the Salesforce Marketing Cloud platform. You will work closely with marketing stakeholders to understand their needs and translate them into technical solutions that drive engagement and achieve business objectives. In this role, you will be responsible for analyzing, designing, coding, testing, and implementing application enhancements, as well as providing general production support, meeting defined scope, target dates, and budgets with minimal or no defects. You will utilize and participate in the full system development life cycle, per current Highmark SDLC standards. Collaboration is key, as you will work with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Your focus will be on providing innovative solutions to business needs. You will also provide required technical support, including release implementations, on-call and 24×7 support when necessary. Compliance with all Highmark and Highmark IT standards, policies, and procedures is essential. You will actively participate on project teams in various project roles, including Developer, Technical Lead, and Project Manager, based on your level of experience. Effective communication with team members, customers, partners, and management is crucial, including assisting with or conducting technical walkthroughs, reporting project status, enabling vendor solutions, and providing accurate and concise documentation. Other duties may be assigned or requested as needed.

Responsibilities

• Analyze, design, code, test, and implement application enhancements.
• Provide general production support, meeting defined scope, target dates, and budgets with minimal or no defects.
• Utilize and participate in the full system development life cycle, per current Highmark SDLC standards.
• Collaborate with customers, business analysts, partners, and IT team members to understand business requirements.
• Provide required technical support, including release implementations and on-call support when necessary.
• Perform work in compliance with all Highmark and Highmark IT standards, policies, and procedures.
• Participate on project teams in various roles, including Developer, Technical Lead, and Project Manager.
• Effectively communicate with team members, customers, partners, and management.
• Assist with or conduct technical walkthroughs and report project status.

Requirements

• Bachelor's degree in Information Technology or closely related field.
• 3 years of experience as a developer.
• Experience with Project Management tools.
• Experience with databases.
• Experience with multiple coding languages.
• Strong command of SQL, AMPscript, SSJS, HTML, CSS, and API integration concepts (REST/SOAP).
• 3+ years of experience developing and implementing solutions within the Salesforce Marketing Cloud platform.
• Strong understanding of Salesforce Marketing Cloud architecture, features, and functionalities.
• Proven experience with AMPscript, SQL, and other relevant programming languages.
• Experience with API integrations and data management within the Salesforce Marketing Cloud.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.

Nice-to-haves

• Certified Marketing Cloud Administrator
• Certified Marketing Cloud Developer
• Experience in Healthcare or Health Insurance Industry
• Demonstrated leadership skills
• Passion for marketing technology and a desire to stay up-to-date with industry trends.