Scope Recruiting - Huntsville, AL

posted about 2 months ago

Full-time
Huntsville, AL
Professional, Scientific, and Technical Services

About the position

This position involves working with engineers to innovate in the field of implant dentistry, focusing on product support, design, development, and enhancing customer experience. The role emphasizes problem-solving using dental photogrammetry and associated software, with opportunities to cross-train in both technical and clinical applications. The engineer will directly contribute to improving patient outcomes and healthcare equity through diverse projects.

Responsibilities

  • Think creatively and critically about product features, architectures, and capabilities and make recommendations for improving product design, workflow, training, and support.
  • Synthesize various inputs to support product development and define how to use the product.
  • Communicate product information to clients with diverse backgrounds.
  • Develop robust test methods for research and development initiatives.
  • Design fixtures, dental models, and proof-of-concept models for product development, research, and education initiatives.
  • Collaborate in cross-functional teams to create or improve training materials pertaining to product implementation, usage, and troubleshooting.
  • Train doctors and technicians on the proper use of Icam4D equipment.
  • Install and configure computer systems and applications for training doctors and technicians.
  • Utilize dental CAD software to bridge from the technical aspects of photogrammetry to dental lab surgical and restorative design.
  • Assist Support team with analyzing, troubleshooting, diagnosing, and resolving customer's software or hardware issues.
  • Document product issues, steps taken to resolve them, and the specific dates/individuals involved.
  • Learn dental anatomy and terminology to communicate with clients.
  • Other duties as assigned by your supervisor.

Requirements

  • A bachelor's degree in Engineering (Mechanical or Biomedical background preferred).
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively with a cross-functional team & management.
  • Ability to work independently with guidance as needed.
  • Ability to communicate effectively verbally and in writing to a variety of knowledge levels - both in person and virtually.
  • Ability to communicate effectively one-on-one and with a group.
  • Ability to prioritize and categorize tasks based on impact, urgency, and feasibility.
  • Ability to work in a fast-paced, dynamic environment.

Nice-to-haves

  • Experience with the product development lifecycle.
  • Experience with CAD software (Solidworks, exocad, 3Shape).
  • Background in product implementation in a clinical setting.
  • Comfortable in a surgical setting.
  • Experience with the FDA (Class 1-2 Devices).
  • Experience in an engineering-related field (Minimum 3-5 years).
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