Application Development Scrum Master- Mid Level

$99,160 - $189,530/Yr

USAA - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Application Development Scrum Master at USAA is a mid-level role focused on facilitating Agile practices within a high-performing software engineering team. This position is responsible for ensuring that the team adheres to Agile values and principles, while effectively managing the product backlog and leading the team to meet objectives. The Scrum Master will work closely with various stakeholders, including Release Train Engineers and Product Owners, to enhance team dynamics and performance, ultimately contributing to the development of applications that support USAA's mission of financial security for military members and their families.

Responsibilities

• Facilitates major Agile ceremonies across multiple development teams.
• Consults with and advises teams to support a smooth transition to Agile practices.
• Enables continuous improvement and facilitates communication across teams.
• Supports and educates product owners in refining and managing the product backlog.
• Influences and facilitates the empowerment of a self-organizing team.
• Schedules and facilitates cross-functional meetings.
• Ensures appropriate progress tools and reports provide transparency on team progress.
• Performs risk, issue, and dependency management for teams.
• Ensures release management practices align with enterprise standards.
• Acts as Agile Subject Matter Expert (SME) to teams and management.
• Participates in Scrum Master Community of Practice.
• Encourages teams to leverage technical engineering practices.

Requirements

• Bachelor's degree or 4 years of related experience in lieu of a degree.
• 4 years of relevant experience in process improvement, project management, or Agile/Scrum.
• Knowledge of multiple Agile delivery frameworks (e.g., Kanban, Scrum, SAFe).
• Knowledge of compliance and risk management frameworks.
• Advanced working knowledge of Microsoft Office products.

Nice-to-haves

• SAFE Certified
• PMI Certified
• Minimum of 4 years playing the Scrum Master role
• Business knowledge in the Insurance industry, especially in claims management.
• Experience using Atlassian Agile tools (Jira and Confluence).
• Understanding of software design patterns and application architectural patterns.

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays
• 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education assistance.