Amazon
posted 3 months ago
At Amazon, innovation drives growth and enables us to offer our customers more types of products more conveniently and at even lower prices. The Amazon Books team is seeking a Support Engineer to improve workflows, reduce manual workload through application development and process automation. The candidate will develop production applications and services to ensure a positive customer experience that is in line with Amazon's business objectives. They have an understanding and empathy for Amazon's customers and business objectives, particularly those aspects relevant to the team and division (where "division" is an organization which can include about 150 people). The Application Engineer will continually align their work with Amazon's business objectives and seek to deliver business value. They proactively and continually improve their level of knowledge about Amazon's business and relevant technologies. They regularly work across multiple teams to resolve issues. The Katalyst tech team within Books has 12 Application Engineers, who support 6 business teams by providing application development, process automation, and workflow support services. This role is crucial in ensuring that the applications and services developed not only meet the technical requirements but also enhance the overall customer experience. The ideal candidate will be someone who thrives in a fast-paced environment and is eager to take on challenges that come with developing and maintaining high-quality applications.