Application Engineer, Bonding and Gasketing
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About The Position
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants, and functional coatings. With our trusted brands, our cutting-edge technologies, and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture, and find a place where you simply belong. All to leave your mark for more sustainable growth. In this role, you will be responsible for reporting quality issues and customer claims to relevant parts of the organization, including CCMS/CAPRIS. You will document all activities in the CRM tool (CAPRIS/ACE) and/or in the Application. Your responsibilities will include making product recommendations, customizing product applications, conducting new product demonstrations, and troubleshooting for customers. You will perform technical visits, which may include meetings, audits, demonstrations, and troubleshooting, and you will report technical results while leading customer presentations. Additionally, you will work with application equipment to provide solutions that enhance customer adhesive-related processes. You may supervise and prioritize laboratory work for customer samples and report technical results to customers. Training of Sales/Marketing and other technical personnel will also be part of your duties, along with mentoring and supervising interns, Prism associates, and Application engineers. This position requires traveling of up to 30-40%.
