Application Engineer, Electrical

Vertiv - Dover, OH

Full-time - Mid Level

Dover, OH

1,001-5,000 employees

Wholesale Trade Agents and Brokers

About the position

The Application Engineer plays a crucial role in providing pre-sales technical expertise to the Sales team and customers, focusing on Low Voltage Switchgear, Switchboards, Panelboards, and Busway. This position involves collaborating with sales and engineering teams to develop tailored solutions that meet customer requirements, ensuring technical specifications are met, and identifying additional sales opportunities. The role requires a strong understanding of electrical distribution products and systems, as well as excellent communication and problem-solving skills.

Responsibilities

• Assist in developing clear, concise, and technically sound tailored solutions for customer review and acceptance based on customer requirements and/or RFP's.
• Perform equipment selections and technical calculations to meet requirements of Low Voltage Switchgear, Switchboards, Panelboards and Busway applications.
• Apply Quote Configurator tool to provide comprehensive quote support.
• Assist in the review of custom service & solution orders and provide technical instruction throughout the order workflow.
• Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
• Provide technical support to our switchgear and busbar business and customers.
• Analyze customer's technical specifications and one lines, apply appropriate product offerings to meet the customers' expectations in a cost-effective and timely manner, and provide alternative solutions to optimize profitability while meeting customer needs.
• Follow up on opportunities to confirm if they have been won, lost or abandoned.
• Update sales force with quotation information as well as assist with orders, once they are received to ensure expedient handover of order to project manager.
• Participate in new product development projects.
• Other duties as required.

Requirements

• 2+ years commercial or relevant industrial experience preferred.
• Experience in technical scope review and formal proposal development preferred.
• Basic level of technical knowledge with the application of electrical distribution products and systems.
• Excellent team player and demonstrated ability to perform and prioritize multiple, simultaneous tasks while maintaining excellent customer service.
• Strong understanding of data center infrastructure design objectives, performance factors, and physical requirements.
• Excellent communication skills, both written and verbal.
• Detail-oriented.
• Ability to work and multi-task in a fast-paced environment.
• Understanding of commercial infrastructure design objectives, performance factors, and physical requirements.
• Knowledge and experience with evaluating single line diagrams (SLD), relay PLC schemes, and communication network diagrams (media & protocols).
• Excellent problem-solving skills.

Benefits

• Equal Opportunity/Affirmative Action employer
• Diversity & Inclusion initiatives
• Opportunities for professional development