Application Engineer I - Entry Level

Seagate Technology - Shakopee, MN

Full-time - Entry Level

Shakopee, MN

Computer and Electronic Product Manufacturing

About the position

The Application Engineer I position at Seagate Technology is an entry-level role within the Customer Success team, focusing on ensuring successful transitions of new products and technologies. The role involves collaborating with various internal teams and working directly with customers to address technical issues and validate product compatibility.

Responsibilities

• Drive all technical aspects of customer qualification engagements.
• Replicate, analyze, and develop solutions in collaboration with internal engineering teams to address customer issues.
• Run tests in customer environments to validate drive/system compatibility.
• Assist in resolving post-qualification customer technical issues.
• Create and present technical information to internal teams.
• Work with customer account teams to incorporate feedback into future product requirements.
• Coordinate activities of other organizations to ensure customer deliverables meet expectations.

Requirements

• Bachelor's Degree in an Engineering related field (e.g., Electrical, Mechanical, Chemical, Computer Engineering, Materials, Physics, or Information Technology).
• Demonstrated experience testing and resolving concurrent, complex technical issues.
• Project management and tracking experience.

Nice-to-haves

• Engineering design experience.
• Experience dealing with external customers or suppliers.
• Programming experience.
• Experience with SATA, SAS, and NVMe interfaces and bus analyzers.
• Storage system level experience.

Benefits

• On-site fitness center with wellness programs and group workouts.
• On-site cafe with freshly sourced foods and specialty coffees.