Türck Gmbh - Plymouth, MN
posted 4 months ago
As an Application Engineer I at Turck, you'll be at the forefront of providing expert technical support for our cutting-edge products and solutions. You'll work directly with representatives, distributors, and customers, helping them select, install, commission, and troubleshoot Turck's innovative offerings. This role is essential in ensuring that our clients receive the highest level of service and support, which is critical for their success and satisfaction with our products. In this position, you will provide top-notch technical assistance via phone, email, and other communication channels. You will develop creative solutions to complex technical challenges, matching competitor parts with Turck equivalents and finding alternatives for out-of-stock items. Conducting feasibility tests and research will be part of your responsibilities to ensure that proposed solutions meet customer needs effectively. You will also assist in product commissioning and troubleshooting, leveraging technical documentation to guide your efforts. Continuous learning is a key aspect of this role, as you will be expected to expand your knowledge of Turck's product lineup through active learning and training. Additionally, you will identify and submit sales leads through our Apps SPEAKS program and collaborate cross-functionally on projects requiring application engineering expertise. This position offers a unique opportunity to work with cutting-edge industrial automation technologies in a collaborative and innovative work environment, making a real impact on customer success.