Türck Gmbh - Plymouth, MN
posted 4 months ago
As an Application Engineer III at Turck, you will play a pivotal role in providing expert technical support for our innovative industrial automation products and solutions. This position is designed for individuals who thrive on solving complex problems and are eager to contribute to the success of our company. You will be the primary point of contact for our representatives, distributors, and customers, ensuring they receive top-notch assistance and guidance. Your expertise will be crucial in developing solutions that meet customer needs and drive satisfaction. In this role, you will engage with customers through various communication channels, including phone and email, to provide expert technical assistance. You will be responsible for developing tailored solutions to address specific customer challenges, selecting Turck equivalents for competitor parts, and assisting in the commissioning and troubleshooting of our products. Your ability to conduct feasibility tests and research for challenging applications will be essential in ensuring that our solutions are effective and reliable. Additionally, you will create technical documentation and provide training to both internal and external stakeholders, enhancing their understanding of our products and solutions. Handling complex cases that require extensive product knowledge and excellent communication skills will be a key aspect of your responsibilities. This position offers a unique opportunity to work with cutting-edge technology in a collaborative environment, where you can make a significant impact on customer satisfaction and the overall success of Turck.