Application Engineer Mountain View, CA

$150,000 - $180,000/Yr

Skylo Certified Devices - Mountain View, CA

Full-time - Mid Level

Mountain View, CA

About the position

Skylo is seeking an Application Engineer to support its mission of providing satellite connectivity to a global audience. This role is pivotal in collaborating with various teams, including network, product, and engineering, to enhance engineering activities and customer solutions related to non-terrestrial networks (NTN). The position requires hands-on technical support for customers and the creation of comprehensive documentation to assist sales and product teams.

Responsibilities

• Collaborate with Mobile network operators and end device customers to support engineering activities including demos, proof of concepts, and joint integration activities.
• Work closely with internal cross-functional teams to create comprehensive tools to enhance the usage of NTN features catered to customer solutions.
• Provide hands-on technical support for customers developing NTN-supported products and services.
• Ensure customer and partner engagement to meet their engineering support requirements.
• Create comprehensive documentation and presentations supporting sales and product teams with emphasis on NTN and Hybrid connectivity.
• Integrate tools and triaging means for efficient signal metrics over satellite network elements.
• Work collaboratively with product management, core engineering, sales, and other support teams.

Requirements

• B.S in Computer Science with 5+ years of experience in building end-to-end solutions for networking customer-facing products.
• Experience with end-to-end products and networking infrastructure over terrestrial 3G/4G/5G or NTN networks.
• Familiarity with wireless protocols and call flows in LTE, VoLTE, and SMS, with the ability to understand and analyze PCAP traces.
• Experience in demonstrating wireless products and solutions to customers and technology groups.
• Familiarity with networking protocols and components such as HTTP, DNS, TCP/IP, and ICMP.
• Good understanding of LTE and IoT device interfaces and protocols.
• Knowledge of Python, C, Java, and Shell programming languages.
• Strong verbal and written communication skills with a proven record of customer engagement activities.
• Ability to convey technical information to both technical and non-technical stakeholders.
• Adaptability to changing requirements and priorities in the dynamic satellite and NTN connectivity field.
• Highly collaborative, attentive to detail, with a proven track record.

Benefits

• Competitive compensation packages including a stock option-based equity program.
• Monthly allowances for wellness and education reimbursement.
• A generous time off policy, holidays, and the opportunity to temporarily work abroad.
• Access to a world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite, and network virtualization.
• Open, transparent, inclusive culture that blends the Silicon Valley, Nordic, and South Asia characteristics.