Application Engineer (Oracle Responsys)

$86,500 - $146,100/Yr

Discover Financial Services - Riverwoods, IL

Full-time - Mid Level

Riverwoods, IL

Credit Intermediation and Related Activities

About the position

The position involves overseeing the design and implementation of products within a team at Discover, a leading digital banking and payments company. The role requires a blend of technical skills and leadership, guiding early-career engineers while managing product features from conception to production. The individual will be responsible for ensuring high-quality outputs and addressing any risks or customer-impacting issues that arise during the development process.

Responsibilities

• Analyze, design, code, test, and deploy new user stories and product features with high quality to production.
• Manage and escalate risk and customer-impacting issues to management.
• Guide early-career engineers by providing learning tasks and mentorship.
• Oversee application, system, and architecture design decisions for assigned products.
• Remediate issues using engineering principles and create proactive design solutions.
• Collaborate with engineers, architects, product owners, and data scientists to achieve team commitments.
• Contribute to and lead technology communities of practice in design-thinking, agile software development, and security.
• Create and enforce IT standards within the system/application infrastructure.

Requirements

• Bachelor's degree in Computer Science, Engineering, Informatics, Information Security, Information Technology, or related field.
• 3+ years of experience in Information Technology, Software Engineering, or related fields.
• Technical proficiency rating of Competent on the Dreyfus engineering scale (internal applicants only).

Nice-to-haves

• Strong experience utilizing Oracle Responsys.
• 3+ years of experience driving successful email marketing programs.
• Thorough understanding of email best practices including targeting, segmentation, and multivariate testing.
• Knowledge of digital marketing platforms and trends.
• Strong analytical skills on email marketing metrics and KPIs.
• Experience with other Campaign Management tools such as MoEngage, Sinch, Braze, Adobe Experience.

Benefits

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan