Extron Electronics - Raleigh, NC
posted about 1 month ago
Extron is a leading developer and manufacturer of professional AV hardware and software solutions, dedicated to meeting the evolving needs of organizations worldwide. The Application Engineer-Sales position is crucial in providing tier two support for Extron products and technologies to a well-established base of professional audiovisual integrators and engineers. This role involves direct interaction with customers through phone and email correspondence, ensuring complete customer satisfaction by addressing their technical inquiries and providing effective solutions. As an Application Engineer, you will maintain an in-depth knowledge of Extron's extensive range of products and technologies. You will be responsible for identifying solutions for various technical support scenarios, assisting customers with product selection, and designing systems tailored to audio-visual applications. Additionally, you will collaborate closely with the sales team, acting as a technical advisor for product applications and recommendations, which is essential for driving sales and enhancing customer relationships. This position not only requires technical expertise but also strong communication and interpersonal skills, as you will be presenting information to both small and large groups. The ideal candidate will thrive in a fast-paced professional office environment and be eager to contribute to the company's mission of delivering best-in-class performance and exceptional reliability in AV solutions.