Application Engineer- Southeast

$73,522 - $110,283/Yr

Emerson Electric - Boston, MA

Full-time - Entry Level

Remote - Boston, MA

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The Application Engineer at Emerson is responsible for overseeing and managing projects related to feeding systems. This role involves coordinating projects from conception to completion, ensuring they are delivered on time, within scope, and budget. The successful candidate will collaborate with cross-functional teams to deliver high-quality feeding solutions that meet customer expectations, while also providing technical support and sales assistance.

Responsibilities

• Develop comprehensive and compelling proposals through meticulous analysis and collaboration with the field sales representative, the customer's machine builder application, and design engineers.
• Formulate innovative technical solutions tailored to meet client requirements.
• Calculate feeding solutions with all add-ons.
• Prepare polished and presentable offers, ensuring clarity and professionalism.
• Articulate and discuss the proposal with the sales team, making adjustments as necessary.
• Assume end-to-end project responsibility, ensuring consistency to deadlines, cost considerations, and quality standards.
• Manage claims and optimally address issues that may arise during the project lifecycle.
• Facilitate internal escalation processes in response to project challenges.
• Coordinate project-related meetings, collaborating closely with employees from relevant departments.
• Take charge of coordination and acceptance procedures both internally and at the customer's site.
• Conduct joint customer visits and consultations during the inquiry and concept phases.
• Articulate solution concepts to customers, ensuring a thorough understanding.
• Provide technical support in online meetings, serving as a valuable resource for the operations team.
• Act as the primary point of contact for operational/application inquiries, offering prompt and knowledgeable assistance.

Requirements

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Mechatronics-Precision Engineering, or two to three years of relevant experience.
• Skilled and experienced Application Engineer to oversee and manage projects related to feeding systems.
• Experienced in project management with a solid grasp of project controlling, ensuring alignment to timelines and budgets.
• Demonstrated competence in cross-functional collaboration with design, assembly, manufacturing, and Quality Management (QM) to achieve project objectives.
• Strong written and verbal communication skills, proficient in delivering compelling presentations to diverse audiences, and effective negotiation skills with a focus on maintaining project security.
• Experience in dealing with customers, understanding their requirements, and ensuring customer satisfaction throughout the project lifecycle.
• Decision-maker and problem-solver, adaptable to evolving project requirements and dynamic work environments.
• Willing to travel and work flexible hours to meet project demands and support international collaborations.
• Proficient in standard office applications.

Nice-to-haves

• Confirmed Key Account Leadership skills, ideally within the automation customer base.
• Understanding experience in the automation/ machine building sector.
• Experience with CAD - CAM software is preferred.
• Experience in feeding technology is a plus.
• Validated skills to build and present presentations regarding the subject matter to move an opportunity forward.
• Detail oriented, ability to work well under pressure.
• Ability to multi-task in a fast paced, high-pressure environment; strong initiative and good judgment and decision-making capabilities.
• Proficient in English, with a preference for additional proficiency in other languages to facilitate effective communication in a global context.

Benefits

• Medical insurance plans with dental and vision coverage.
• Employee Assistance Program.
• 401(k) plan.
• Tuition reimbursement.
• Employee resource groups.
• Recognition programs.
• Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.