Danfoss - Tallahassee, FL
posted 3 months ago
Danfoss Turbocor is seeking an Application Engineer to join our dynamic sales team. This role is pivotal in providing pre-sales engineering-level technical support to OEM design professionals and Key Account Managers. The Application Engineer will collaborate closely with the Product Management and Technical Service groups to promote, develop, and support Danfoss Turbocor products. The successful candidate will leverage their expertise in oil-free centrifugal compressor integration to enhance chiller, refrigeration, and heat pump systems. This position demands strong problem-solving skills, coupled with excellent communication and interpersonal abilities, to assist OEM customers in optimizing the operation, efficiency, and value of Turbocor-based magnetic bearing compressor systems. The ideal candidate will preferably be based in Tallahassee, Florida, but we are open to considering remote employees. This position reports directly to the Global Director of Application Engineering. The Application Engineer will be responsible for interfacing directly with OEM design professionals, providing them with the necessary support for their development projects. This includes ensuring the seamless integration of Turbocor compressors into the mechanical, electrical, and control systems of their products. The role also involves delivering face-to-face and virtual application training, prototype testing support, product promotion, and troubleshooting services for OEM customers. In addition, the Application Engineer will serve as a technical liaison between Danfoss Turbocor's Product Engineering functions and OEM technical support teams, necessitating clear and timely communication. The role requires providing onsite and virtual troubleshooting for complex system and compressor-level issues, along with creating comprehensive reports detailing findings and recommendations. The Application Engineer will also gather customer-based product requirements to relay to Product Management and Engineering functions, and provide technical expertise to resolve quality issues. Furthermore, the role includes creating technical documentation for design, application, site visit reports, and product bulletins, ensuring compliance with quality policies and procedures to uphold product quality and customer satisfaction.