Application Engineer-Water Products

Acs Group - New Berlin, WI

Full-time

New Berlin, WI

Construction of Buildings

About the position

The Application Engineer at ACS Group is responsible for providing technical application and sales support specifically for the water products portfolio. This role focuses on ensuring that customer needs are met through proper equipment sizing and selection, while also supporting marketing and product management initiatives. The position requires strong communication skills and a customer service-oriented approach to facilitate the sales process and enhance customer satisfaction.

Responsibilities

• Delivering quotations that meet customer requirements and comply with company guidelines
• Providing technical support in the sizing and selection of equipment
• Handling phone calls from customers, sales representatives, and other Company personnel
• Following up with sales reps and customers after lead generation and quotation submittal to ensure closure of the sales cycle
• Supporting marketing and product management initiatives as required
• Reviewing orders with engineering and manufacturing teams when required
• Collecting competitive information to aid sales efforts
• Learning and developing appropriate tools to improve efficiency
• Other duties as assigned

Requirements

• Bachelor's Degree in Mechanical, Electrical, Industrial, or Manufacturing Engineering
• 2-5 years of application engineering experience
• Strong interpersonal and oral and written communication skills
• Good engineering and analytical skills
• Self-motivated and team player
• Strong customer service attitude and a quality focused mentality
• Strong work ethic with the desire to learn something new every day

Nice-to-haves

• Experience in plastics processing equipment