Flow Control Group - Kirkland, WA
posted 2 months ago
As an Application Engineer at CB Pacific, you will play a crucial role in the support, development, testing, and implementation of cutting-edge software and hardware applications. This position offers the opportunity to work on challenging projects and collaborate with engineers and the business development team. You will contribute to the overall success of our customer software and hardware support initiatives, ensuring that our solutions meet the highest standards of quality and performance. In this role, you will be responsible for providing software application support, ensuring adherence to support practices documented in Salesforce and principal support systems. You will follow CB Pacific standards and best practices while collaborating with cross-functional teams to gather and analyze requirements, translating them into functional and technical specifications. Your technical leadership will be essential in fostering a collaborative and innovative environment, conducting customer support reviews, and sharing industry best practices. Quality assurance is a key aspect of your responsibilities, as you will work closely with Sales leaders to identify and address issues promptly. You will also be expected to stay updated on industry trends, emerging technologies, and best practices in software engineering, contributing to the continuous improvement of development processes, tools, and methodologies. Additionally, you will create and maintain comprehensive documentation for software applications, including technical specifications, user manuals, and deployment procedures.