Application Engineer

Pangborn Corporation - Fairburn, GA

Full-time - Entry Level

Fairburn, GA

Fabricated Metal Product Manufacturing

About the position

The Rebuild Applications Engineer position is a critical role within our engineering team, focused on developing engineered solutions to upgrade existing machines and competitive machines. This position requires a blend of technical expertise and customer interaction, as the engineer will be responsible for reviewing requests for quotes (RFQs), determining the validity of the requests, and ensuring that all necessary information is complete. The engineer will also be tasked with calculating and developing engineering estimates for the number of hours required for various projects, preparing quotes, and determining material requirements and cost estimates. This may involve creating layouts, sketches, and marked drawings to send to vendors for cost estimation of fabricated and commercial components. In addition to the technical aspects, the Rebuild Applications Engineer will ensure that all updated customer information, including history cards, manuals, and drawings, are properly completed and forwarded to the customer as required. The role also includes providing installation drawing packages for rebuild projects and investigating and resolving customer problems as they arise. Site visits may be required to gather information or provide support, and presentations may be necessary for customers or sales teams. This position is essential for maintaining high standards of customer service and ensuring that all engineering solutions meet the needs of our clients. The engineer will work closely with cross-functional teams and must possess strong communication and interpersonal skills to influence and persuade others effectively. A customer service approach is vital, as is the ability to manage multiple projects in a fast-paced environment. The role demands a high level of integrity and a commitment to the company's core values, along with a proactive attitude towards achieving company goals.

Responsibilities

• Review RFQ's for validity and complete information requirements.
• Respond in a timely manner to requestor for additional information if required.
• Determine proper engineered solution to the request through calculations and layouts.
• Develop engineering estimates for the number of engineering hours required for the project.
• Prepare quotes and determine material requirements and cost estimates.
• Prepare layouts, sketches, and marked drawings to send to vendors for cost estimation.
• Prepare pricing sheets from calculated costs to determine a sale price and prepare sales contracts for orders obtained.
• Ensure that updated customer information, including history cards, manuals, and drawings, are properly completed and forwarded to the customer as required.
• Provide installation drawing package of rebuild project for service.
• Investigate and resolve customer problems as needed.
• Conduct site visits as required.
• Deliver presentations for customers or sales teams.

Requirements

• Bachelor's Degree in Mechanical Engineering or a related field from an ABET-accredited school.
• Proficient at 2D CAD, 3D Inventor or equivalent.

Nice-to-haves

• Experience in CAPEX equipment sales is preferred but not required.
• Demonstrated team leadership abilities.
• Ability to prioritize urgent issues and demands with strong attention to detail.
• Ability to apply engineering and business principles in day-to-day decision making.
• Engineering CAD skills, specifically AutoCAD 2D and Inventor 3D preferred, along with MS Office proficiency.
• Ability to develop and maintain relationships with both customers and outside vendors.
• Strategic thinker who develops strategies to achieve goals and understands the team's strengths and weaknesses.