SPX FLOW - Delavan, WI
posted about 2 months ago
The Application Engineer position is a critical role within SPX FLOW, responsible for providing comprehensive engineering, sales, and technical support to the sales organization, distributors, channel partners, and end users. This role involves the selection and quoting of equipment from the APV homogenizer line, offering technical information about the equipment and its applications, and assisting in troubleshooting field problems. The Application Engineer will also be tasked with delivering technical sales presentations and demonstrations to ensure proper equipment usage. In this position, the engineer will work to increase sales to existing accounts and expand business through cross-selling opportunities. Building and maintaining relationships with existing accounts is essential, as is sharing innovative ideas that can benefit customers. The role requires regular communication with sales channels to prepare sales quotations and proposals, which includes reviewing customer specifications and utilizing application data and pricing programs. Training sales representatives and customers through presentations and hands-on classes is also a key responsibility. The Application Engineer will attend meetings with clients and distributors to discuss product offerings and ensure customer expectations are met. This may involve occasional travel for sales calls. The engineer will also be responsible for understanding customer needs, resolving complaints, and advocating for customer satisfaction. Additionally, the role includes providing technical services related to equipment operation and maintenance, and collaborating with cross-functional teams to support product development initiatives.