Application Engineer

$66,560 - $80,000/Yr

Zurn Elkay Water Solutions - Paso Robles, CA

Full-time - Entry Level

Paso Robles, CA

1,001-5,000 employees

About the position

The Application Engineer I at Zurn Elkay Water Solutions Corporation plays a crucial role in researching and reporting on the capabilities of company products and competing equipment. This position involves providing technical support, product training, and assistance to both internal and external customers, ensuring effective application of Zurn products in various systems such as fire protection, plumbing, and irrigation. The role emphasizes collaboration with sales and new product development teams to enhance product knowledge and customer satisfaction.

Responsibilities

• Evaluates the usage and application of Zurn products in the design of customer systems, including fire protection, plumbing, and irrigation systems in multiple markets.
• Provides technical product, design, and troubleshooting assistance to internal and external customers.
• Trains others on fluids engineering concepts, plumbing codes, fire codes, industry performance standards, and product installation techniques.
• Determines functional condition for returned goods through performance inspections and assists Quality Assurance with documenting inspection reports.
• Liaises with the sales team as a technical expert, through layout drawings, hydraulic calculations, research memos, compliance reports.
• Creates presentations and product comparisons for sales assistance and training.
• Presents live, virtual, or pre-recorded product knowledge training to internal employees, customers, sales reps, distributors, and contractors.
• Represents Zurn in the field during installation, troubleshooting, or other post-sales support including witness testing at a site or lab for insurance claims.
• Drives continuous improvement activities within the group through ownership of the process plan.
• Expedites customer resolutions by coordinating actions and feedback from customer care, quality, and engineering.
• Utilizes SWOT analysis to review internal and competitive products.
• Collaborates with the New Product Development (NPD) team to create specification documentation to aid with the spec share growth and GTMS strategy.
• Assists the NPD team with BETA Testing Process by identifying potential opportunities, helps obtain feedback and monitor product performance to support the GTMS strategy.

Requirements

• BS in Mechanical Engineering or other technical discipline with 0-1 years of experience, or 2 years of experience in a related area in lieu of a degree.
• Experience with Microsoft Office Suite (Power Point, Excel, Word, Access, Teams, Sharepoint).
• Teamwork, presentation, project management, and verbal/written communication skills.
• Ability to read and interpret engineering drawings and process schematics.
• Ability to work effectively at all levels of the organization.
• Ability to travel up to 10%.

Benefits

• Competitive Salary - $66,560 - $80,000
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Educational Reimbursement
• Matching Gift Program
• Up to 3 Weeks Vacation
• 12 Paid Holidays
• Annual Bonus Eligibility