Sonepar USA - Baltimore, MD

posted 3 months ago

Full-time - Entry Level
Baltimore, MD
251-500 employees
Merchant Wholesalers, Durable Goods

About the position

As an Application Engineer at Capital Electric, you will play a pivotal role in supporting our sales team's initiatives aimed at driving growth in Automation and Control. This position is designed for emerging professionals who are eager to learn and contribute to innovative technology solutions. You will receive hands-on training from our experienced application engineers, which will provide you with valuable insights into various aspects of automation solutions, including energy audits, kitting and assembly, and on-site engineering services. Your contributions will be essential in enhancing our service offerings and ensuring customer satisfaction. In this role, you will be responsible for supporting industrial end-user accounts, systems integrators, panel builders, and OEM customers. You will keep abreast of new product developments and effectively communicate this information to customers. Additionally, you will assist the Account Manager in developing new customer relationships, focusing on Automation and Control growth, which encompasses PLCs, drives, sensors, HMIs, and more. You will also be required to participate in vendor training, including certification-level courses, and conduct customer training sessions on automation and control products. Other duties may be assigned as necessary to support the team and the company's objectives.

Responsibilities

  • Supporting Industrial end user accounts, systems integrators, panel builders and OEM customers
  • Keeping up with new product development and relaying the information to the customer
  • Help the Account Manager develop new customer relationships
  • Automation and Control growth including PLCs, drives, sensor, HMIs etc
  • Keeping up with required vendor training including certification level courses
  • Conduct customer training on automation & control products
  • Attend training as required by Capital Electric
  • Other duties as required

Requirements

  • A bachelor's degree in engineering. Electrical engineering is preferred.
  • Experience with PLCs, Drives, Sensor setups, etc. is preferred.
  • Customer service background is a plus

Benefits

  • Excellent training
  • Career advancement opportunities
  • Competitive compensation package
  • Vacation time
  • Sick time
  • Full health benefits
  • 401(k)
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