Application Engineer

$80,000 - $85,000/Yr

Staffing Network - Aurora, IL

Full-time - Entry Level

Aurora, IL

Administrative and Support Services

About the position

The Application Engineer role focuses on promoting sales and effective use of company products through customer support, software demonstrations, and technical assistance. The position requires analyzing customer needs, providing recommendations, and ensuring customer satisfaction with the company's software solutions.

Responsibilities

• Analyze customer problems and applications for PMI, CMM, Form and/or QV/QS products.
• Recommend and assist in developing parameters for appropriate software.
• Provide instructions and conduct software demonstrations for customers and internal personnel.
• Answer technical questions from customers and other internal personnel.
• Assist in the correction of software problems.
• Conduct or assist distributor personnel with end-user sales calls.
• Participate in product knowledge training sessions.
• Prepare and submit required reports in a timely manner.
• Participate in internal and distributor trade shows.
• Keep informed on company products, effective demonstration methods, and competitor activities.
• Communicate new developments to relevant stakeholders.
• Attend regional meetings and participate in sales training and product knowledge sessions as required.
• Update Customer Management Tool (CRM) as directed.

Requirements

• 1 year of related experience in Application Engineering.
• Associate's Degree in a related field preferred.

Nice-to-haves

• Experience with CRM software.
• Experience in manufacturing.

Benefits

• 401(k)
• Dental insurance
• Health insurance