Application Sales Eng

Andritz - Raleigh, NC

Full-time

Raleigh, NC

Professional, Scientific, and Technical Services

About the position

The position involves selling roll covers and bowed rolls to the industrial and paper manufacturing market, focusing on optimizing customer equipment efficiencies and ensuring product quality through effective service and support.

Responsibilities

• Optimizes operating efficiencies of customers' equipment utilizing proprietary modeling software programs.
• Ensures trouble-free runs of roll covers and bowed rolls through proper selection of products to meet application needs and follow-up inspection services during machine down-days.
• Works with customers to solve machine operating problems through innovative applications of roll covers, bowed rolls and services.
• Develops strong inter-reliant relationships with customers through quality on-site service and social interaction.
• Provides customer feedback to plants, research and sales management.
• Manages the post-sale activities of an order to ensure timely deliveries of a quality product.
• Mitigates warranty settlement costs while maintaining customer relationships and confidence in Stowe Woodward Mount Hope roll cover and bowed roll products.
• Communicates field activity, including sales opportunities, inter-company items and competitive issues to the appropriate Regional Sales Manager.
• Manages an expense budget within the guidelines provided.
• Performs other job-related functions as assigned.

Requirements

• Degree preferred in Engineering or Business and/or extensive maintenance, production or sales experience within the paper or other related applicable industry.
• Requires excellent communication and interpersonal skills.
• Proven mechanical aptitude and a strong entrepreneurial drive.
• Strong computer skills including solid understanding of Word, Excel and general database management.
• Extensive travel required within the assigned region.