Application Sales Eng

Andritz - Raleigh, NC

Full-time - Mid Level

Remote - Raleigh, NC

Professional, Scientific, and Technical Services

About the position

The Application Sales Engineer position at ANDRITZ AG focuses on selling roll covers, bowed rolls, and machine clothing to the industrial and paper manufacturing markets. The role involves optimizing customer equipment efficiencies, providing on-site service, and developing strong relationships with clients to ensure their operational success. The position requires extensive travel within the assigned region and emphasizes the importance of customer feedback and post-sale activities.

Responsibilities

• Optimize operating efficiencies of customers' equipment utilizing proprietary modeling software programs.
• Ensure trouble-free runs of roll covers, bowed rolls, and machine clothing through proper selection of products to meet application needs and follow-up inspection services during machine down-days.
• Work with customers to solve machine operating problems through innovative applications of roll covers, bowed rolls, machine clothing, and services.
• Develop strong inter-reliant relationships with customers through quality on-site service and social interaction.
• Provide customer feedback to manufacturing plants, applications team, research, and sales management.
• Manage the post-sale activities of an order to ensure timely deliveries of a quality product.
• Mitigate warranty settlement costs while maintaining customer relationships and confidence in AFR cover, bowed roll, and machine clothing products.
• Communicate field activity, including sales opportunities, inter-company items, and competitive issues to the appropriate Regional Manager.
• Manage an expense budget within the guidelines provided.
• Take ownership of a specified territory and devise strategies to meet sales objectives.
• Perform other job-related functions as assigned.

Requirements

• Degree in Engineering or Business preferred, and/or extensive maintenance, production, or sales experience within the paper or other related applicable industry.
• Excellent communication and interpersonal skills.
• Proven mechanical aptitude and a strong entrepreneurial drive.
• Strong computer skills, including a strong understanding of Word, Excel, and general database management.